General terms and conditions of use

These terms govern the use of the Festosh app and the festosh.fr website (together, "the service"). By creating an account or using the service, you accept them.

Festosh is published by Alexandre Godet, as an individual. Contact: contact@festosh.fr.

Festosh helps you prepare for and enjoy festivals: browse line-ups, build your running order, discover artists and get organised with your friends in crews (chat, locations on the map, concerts in common).

The app is free. Paid offers may be available; their terms are shown when you subscribe.

Festosh is an independent service, not affiliated with the festivals, artists or organisers it mentions. Line-ups come from public sources and contributions: they are given for information only and may change without notice. Check important information with the organiser.

• You must be at least 15 years old, or have the consent of a parent or guardian.
• The information you provide must be accurate. Your username must not impersonate anyone or be offensive.
• You are responsible for keeping your password confidential and for what is done from your account.
• You can delete your account at any time from the app (Profile, then "Delete account") or by writing to contact@festosh.fr.

A crew brings together people invited by a link or a code. What you post in it (messages, location, linked running order) is visible to all its members. Only share your location with people you trust; you can remove it at any time.

You must not post or send, in a crew or anywhere else in the service:

• illegal, hateful, discriminatory or violent content, or content inciting violence;
• harassment, threats or insults;
• sexual content, and any content depicting minors inappropriately;
• someone else's personal data without their consent (address, phone number, photos…);
• content impersonating someone or infringing the rights of others (copyright, trademarks, privacy);
• spam, unsolicited advertising, misleading or malicious links;
• promotion of illegal products or services (drugs, counterfeit tickets…).

You can report a message or a crew from the app. Every report is reviewed. Depending on how serious it is, we may remove the content, remove a member from a crew, delete a crew, suspend or delete an account and, where the law requires it, pass information on to the competent authorities. A crew's creator can also remove a member, and anyone can leave a crew at any time.

For clearly illegal content or an emergency, also write to contact@festosh.fr.

You remain the owner of what you post. You allow Festosh to host it and show it to the people concerned (your crew members, or the people you share a running order with), for as long as the service needs. You guarantee that you have the right to post this content.

Corrections you suggest on artist or concert pages may be added to the catalogue, including after your account is deleted. Your running orders are then kept in anonymised form, for concert statistics.

The app, its design and its texts belong to the publisher. Festival and artist names, logos and visuals belong to their owners and are only used to identify them. Audio previews and videos are provided by third-party services (Deezer, Spotify, YouTube…), under their own terms.

Festosh uses YouTube API Services to show artists' videos. By using these YouTube features, in the app or on the website, you agree to be bound by the YouTube Terms of Service. The data processed when you use them is described in the Festosh privacy policy and in the Google Privacy Policy.

Some artist pages link to online shops (merch, CDs, vinyl). These are affiliate links: if you buy after clicking, Festosh may earn a commission, at no extra cost to you. As an Amazon Associate, Festosh earns from qualifying purchases.

When you open one of these links, you leave Festosh: the shop applies its own terms of sale and privacy policy, and may use cookies to attribute the sale. Links to Impericon go through the Awin affiliate network, which records the click and the sale under its own privacy policy.

We do our best to keep the service available and reliable, but cannot guarantee it: it may be interrupted for maintenance or in case of failure. Festosh is not liable for line-up changes or cancellations, for decisions made based on the information displayed, or for exchanges between crew members. Nothing in these terms limits the rights the law grants you.

If these terms are not respected, we may suspend or delete your account, after warning you, except in an emergency or for a serious breach. You can stop using the service and delete your account at any time.

How your data is processed is described in the privacy policy, available in the app and on festosh.fr.

These terms may change. If a change is significant, we will let you know in the app or by email before it takes effect. Continuing to use the service afterwards means you accept the new terms.

These terms are governed by French law. In case of disagreement, write to us first to find an amicable solution; failing that, French courts have jurisdiction, subject to the rules protecting consumers.